Office Policies

Appointments

Our office hours are:

Monday through Thursday 8 am until 5 pm
Friday 8 am until 12:30 pm

We will send out reminder notices one month prior to your annual exam being due.  Most insurance companies require your annual wellness visit to be scheduled at least one (1) year and one (1) day from your last annual wellness exam.

Problem-related visits will be scheduled as soon as possible based upon urgency.

Our voice messaging system will notify you two days in advance to remind you of your scheduled appointment.  We request that you contact the office at least 24 hours in advance if there is a need to cancel or reschedule your appointment.  Failure to cancel your scheduled appointment will result in a $25.00 no-show fee.

Established and New Patients

On the day of your visit, we ask that you arrive at our office at least 10 minutes prior to your scheduled appointment time.  You will need to complete or update paperwork, as well as provide a current insurance card and photo ID.  If you are a new patient to Women Caring, please have your medical records from your former GYN forwarded to our office.

Payment Options

We participate with most major insurance carriers and offer a variety of payment options, such as MasterCard, Visa, American Express, cash and check. We also offer generous self-pay discounts.

Test Results

You will be notified of all normal test results by mail.  If your result is abnormal or you need further evaluation, you will receive a phone call from the Nurse or the Provider.  Please use the following as a guideline for receiving your results.

PAP 1 week
Mammogram 1 week
Bloodwork/Biopsy    1 week to 10 days
Bone Density 2 weeks

Prescriptions

All prescriptions are now sent electronically. Typically, the nurse will send prescriptions via computer by the end of the business day to the pharmacy that is on file in the patients chart.  Sometimes if the prescription is not due to be filled when it is electronically sent, as is the case with maintenance drugs, the patient will need to ask the pharmacy to check their “Patient Profile.” This is where the refills are normally stored until a refill is due to be filled.